Unique Value Proposition (UVP)
- What sets us apart from other healthcare clinics
- Helps us shape our programs and services to reflect the needs of patients and members and make more informed decisions regarding the future direction of our clinic
Under the guidance of our membership, the Saskatoon Community Clinic strives to provide equitable access to the highest quality primary health care possible – care that is continuous, person-centered, relationship-based and considers the needs and preferences of individuals, families, and communities. The Saskatoon Community Clinic recognizes that high quality care is often least accessible to our most vulnerable groups. We commit to ensuring our delivery of primary health care considers the social determinants of health and to practice non-judgmental, interdisciplinary, team-based care focused on the whole person. We actively seek to work with our clients and members to create a space for inclusive leadership. As a co-operative, we acknowledge the social injustices that exist in our community, and seek to work with others to address these challenges in order for the health of our clients and our community to improve.
Our Vision:
Healthy people in a healthy community
Our Mission:
Excellence and innovation in co-operative primary health care
Our Values:
Collaboration – our community’s health needs are best met by active collaboration between people, health care providers and partnering organizations.
Accountability – As a publicly-funded organization we are accountable for the effective use of resources and we are committed to sustaining a strong co-operative for the future.
Engagement – People are engaged in decisions about our services and empowered to support their own health.
Equity – A healthy, just, and vibrant community is created when everyone’s health and social needs are met.
People Centred – We are respectful of, and responsive to individuals and communities.
Strategic Plan: 2025 to 2030
In 2024, the Community Health Services (Saskatoon) Association Ltd. (CHSA) worked in consultation with members, staff and patients to develop a new strategic plan, which was rolled out at the CHSA’s Semi-Annual Meeting in January.
Informed by more than 200 individuals who shared their perspectives through in-person and telephone interviews and online and paper surveys, the board identified three strategic goals to pursue for the next three to five years.
One of our goals is to regroup after years of pandemic related upheaval and a growing healthcare worker shortage, ensuring stability and sustainability in the work we do. We will achieve this by collaborating with the Ministry of Health, Government of Saskatchewan and Saskatchewan Health Authority (SHA); securing operational and capital support for the clinic; and investing in the staff who are the key to our success.
Our next goal is to expand community-based holistic care, focusing on our partnership with SHA and the Saskatoon Tribal Council (STC) to redesign how care is delivered in core neighborhoods. The One Roof model will ensure every door is the right door for those seeking help. We will achieve this by creating a community-informed, responsive One Roof, supported by investors and community partners.
Last but not least is our goal is to improve patient access and outcomes. While this will take time with foundational work coming first, we will achieve this by supporting staff to provide trauma-informed, culturally responsive care; maximizing the use of their skills within their training and licenses; strengthening teamwork; and using resources efficiently to serve more patients. To reach our full potential, we must recruit and retain top talent.
To support these goals, we have identified enabling resources (E1–E5 listed on the plan below) and developed measures to track progress. This strategic plan is ambitious yet realistic, acknowledging the challenges of the post pandemic healthcare workforce crisis and addressing what we heard in consultations.
